Terms & Conditions

Introduction

• Welcome to The Flower Hamper web shop. These terms and conditions govern your use of our website and the purchase of products from us.

Acceptance of Terms

• By accessing and using our website, you agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our website or make any purchases.

Product Information

• We strive to provide accurate and up-to-date information about our products, including descriptions, prices, and availability. However, we do not guarantee the accuracy or completeness of such information and reserve the right to make changes without prior notice.

Orders and Payments

• By placing an order through our web shop, you are making an offer to purchase the selected product(s) at the listed price. All orders are subject to acceptance by us. We reserve the right to refuse or cancel an order for any reason.
• Payment must be made in full at the time of placing an order. We accept [list accepted payment methods].

Shipping and Delivery

• We will make reasonable efforts to fulfil and deliver your order within the specified timeframe. However, we are not liable for any delays or damages caused by unforeseen circumstances or events beyond our control.
• Delivery costs and methods will be clearly stated during the checkout process. Additional charges, such as customs fees or taxes, may apply for international shipments.

Returns and Refunds

• We strive to ensure customer satisfaction. If you are not satisfied with your purchase, please contact us within 3 days of receiving the product to discuss the issue.
• Refunds or exchanges may be offered at our discretion, subject to the condition that the product is returned to us in its original condition and packaging, and any associated shipping costs will be borne by the customer.

Intellectual Property

• All content on our website, including images, logos, text, and graphics, is the intellectual property of The Flower Hamper. You are prohibited from using, reproducing, or modifying any of our intellectual property without our prior written consent.

Privacy and Data Protection

• We are committed to protecting your privacy and handling your personal information in accordance with applicable data protection laws. Please refer to our Privacy Policy for more details on how we collect, use, and protect your data.

Limitation of Liability

• To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website or the purchase of our products.

Governing Law and Jurisdiction

• These terms and conditions are governed by the laws of the United Kingdom. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.

Amendments

• We reserve the right to update or modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these terms periodically.